Voice & Communications
Whether it be voice or video services, we offer a variety of unified communications technology systems suited for organizations of all sizes.
Unified Communications Technology For All-Sized Organizations
Mobile-first business phones designed for today's workforce. Instantly handoff active calls to and from your mobile device and handset. Remotely control your handset from your mobile device. Whether your employees are in a single location, multiple sites, at their desk or on the road, you can take inbound or outbound calls anytime or anywhere.
By using these services, individuals and businesses can communicate quickly and easily, without the need for time-consuming emails or face-to-face meetings.
Voice and Communications Services allow people to work together more effectively, no matter where they are located.
Enhanced Customer Service
Having Voice and Communications Services ensures your business can respond to customers' requests or questions in a quick and easy manner.
Communication Systems Don't Have To Be Complicated
We can increase your efficiency and help make your staff and customers happier. Let us show you how.
On-Premise Or Cloud Hosted PBX
On-Premise or Cloud based enterprise grade VoIP communication platforms loaded with advanced features at an SMB price.
IP Phones with next-gen features, HD Audio, full duplex speaker phone, gigabit ethernet, Bluetooth, and more.
Make & receive calls like you're in the office, extend the functionality of your IP phone to your iOS or Android device.
Desktop, Outlook And Skype Integration
Make calls right from Skype or Outlook. Intelligently sync your presence settings and more.
Access across all sites. Global directory & voicemail. Easy re-routing of calls during a natural disaster or connectivity failure.
Comprehensive call activity reports and call center dashboards.
Remote IP Phone
Add phones for your home office or remote employees, just plug and play with an internet connection.
Access voicemail messages from your inbox. Set up automatic escalation paths for shared voicemails.
Call Routes & Auto Attendants
Custom greetings and auto attendants along with the flexibility of unlimited call routes.
Queues, Supervisor Mode, Hot Desking, Reporting and More.
Unlimited Conference Calling
Schedule, modify, and monitor conference calls from anywhere. Unlimited. Secure. Cost Effective.
Centralized Management & More
An easy to manage centralized console to manage all your phones features and more.
Trusted Industry Partners
Why SaaS Isn’t Backup
One of the most business–friendly innovations in recent years has been the proliferation of cloud apps like Google Apps, Office 365, and Salesforce.
Still Using Windows 7?
After January 14, 2020, Windows 7 Will Continue To Start And Run, But Users Will No Longer Receive Updates Or Support.
Some of our happy clients
Empyrion Technologies has been great to work with for the past nine years. They have guided us through major growth with all our technology needs for 5 locations and a staff of 70, as well as our day-to-day requirements, they are always prompt, professional and friendly. Being a nonprofit we also value businesses that give back to the community and Steve and his team do just that. We highly recommend Empyrion for any IT service you may need.
As an I.T. Manager it is critical to find the right people for specialized projects, which can be frustrating and time consuming. However, Empyrion has proven over and over that they have the right people for any job we give them. They are enthusiastic to work with, trustworthy and we know any work we give Empyrion will be top shelf. This I.T. Manager highly recommends Empyrion.
Since we started our company in 2008, Empyrion has been managing our IT services with zero issues. Their exceptional service is something I frequently remind my staff of since I have seen other business owners run into tech-related problems such as having their data stolen. This is something we have never had to worry about, which is why I am incredibly grateful to have Empyrion Technologies.
Empyrion Technologies has always been there for us to provide timely and quality service and solutions to our IT needs. The staff are friendly and helpful and take the time to explain any issues in terms that you do not have to be an IT expert to understand. Rest easy and trust your IT solutions to Empyrion Technologies!
Whenever we reach out for assistance from the team at Empyrion Technologies, they ensure our needs are met. They are trustworthy, dependable, and competent to resolve our technical issues. I highly recommend Empyrion Technologies to anyone seeking quality service and customer satisfaction.
Transwest Helicopters Ltd has relied on Empyrion Technologies IT advice and expertise since 2007, both in Chilliwack and since we relocated to Oliver BC in 2011. Their staff is always great to deal with, deeply knowledgeable, and understand how we work as well as our technological needs. They respect our budget but will also propose innovative technologies as they become available. We both thank and highly recommend them.
Is your IT holding your organization back?
We'll help you assess the problem. Book a discovery call today and get an IT assessment for your organization.